When you add a new video to your playlist, the system checks its URL to help ensure uninterrupted playback. If you see “Video URL Unreachable” or “Video URL Error,” the video will not play in your playlist. Fix the issue or remove the video from the playlist. How to Fix the Issue Bunny CDN: Make […]

Step-by-step guide on how to reorder videos on the playlist. Go to your OTTfeed homepage: https://my.ottfeed.com Find your playlist (e.g., “Live 24/7”) and click on it. Note: if you can’t locate your playlist, make sure “Playlist” is selected in the “Type” filter. On the playlist detail page, click the Sort button in the top right […]

First step is to request a “Playlist (VOD to Live)” feature. Once you have this feature enabled, a Playlist entry with a sample metadata will be created under your OTTfeed account. You can find it by searching 24/7 on the OTTfeed homepage (make sure you have “Playlist” selected in the Type dropdown). Click on the […]